Shipping Policy
At Astranika, each order is carefully prepared and shipped with precision and care, ensuring a seamless luxury experience from checkout to delivery.
Order Processing Time
· Order will be confirm within 24hrs. (via call, msg or mail)
· All orders are processed within 1–3 business Days after confirmation.
· Prepaid Orders: Begin processing immediately after payment confirmation.
· Cash on Delivery (COD) Orders: Begin processing after order verification.
Estimated Delivery Time
Once dispatched, delivery timelines are as follows:
· Metro Cities: 2–4 business days
· Non-Metro / Remote Areas: 4–7 business days
Delivery timelines may vary due to courier partner operations, weather conditions, or unforeseen circumstances.
Shipping Charges
· Prepaid Orders:
Shipping charges (if applicable) are calculated and displayed at checkout.
· Cash on Delivery (COD) Orders:
A COD convenience fee may be applied and will be clearly mentioned at checkout.
Shipping charges may apply on some products.
Order Tracking
Once your order is shipped, you will receive an order tracking link via SMS or email, allowing you to track your shipment in real time.
Incorrect Address or Failed Delivery
To ensure timely and successful delivery of your order, we kindly request customers to carefully review and confirm all shipping details at the time of checkout. Accurate information such as the full address, correct PIN code, landmark, and a reachable contact number helps our delivery partners complete the shipment smoothly.
While we makes every effort to deliver each order as scheduled, certain situations may result in delivery delays or unsuccessful delivery attempts that are beyond our control.
These may include:
· Incorrect or incomplete shipping details provided at the time of placing the order, which can prevent the courier from locating the delivery address.
· Customer unavailability at the specified delivery location during delivery attempts, including situations where the courier is unable to reach the recipient by phone.
· Refusal to accept Cash on Delivery (COD) orders at the time of delivery, after the shipment has already been dispatched.
In the event that an order cannot be delivered due to any of the above reasons and is returned to us, re-shipping the order may require additional shipping charges. These charges cover the cost incurred for return logistics and a new delivery attempt.
We remains committed to assisting customers in resolving such situations and will coordinate with you to arrange re-delivery wherever possible. We appreciate your understanding and cooperation in helping us deliver your orders efficiently.
Delayed or Lost Shipments
While we make every effort to ensure timely delivery, there may be rare instances where delays occur due to circumstances beyond our control.
If your order does not arrive within the estimated timeframe, please contact us at:
Mail - astranika89@gmail.com , Call us at - +91-9220728259 , +91-9650398230
Secure Packaging
Our all jewelry is shipped in secure, tamper-proof packaging to ensure it reaches you in perfect condition.
Contact Us
For any shipping or delivery-related queries, feel free to reach out to our support team.