Terms and Conditions
Overview
This website is owned and operated by Astranika, a luxury artificial and oxidized jewellery brand inspired by the cosmos. Throughout the site, the terms “we”, “us”, and “our” refer to Astranika.
By accessing, browsing, or making a purchase from this website, you agree to be bound by our Terms & Conditions, along with our Shipping Policy, Returns & Refund Policy, and Privacy Policy. These policies collectively govern your use of our website and services.
Astranika reserves the right to update, modify, or replace any part of these terms at any time without prior notice. It is the customer’s responsibility to review this page periodically for changes. Continued use of the website following any updates constitutes acceptance of those changes.
Our products are designed for personal use only and are sold exclusively within India. All purchases made through this website are subject to availability, verification, and acceptance at Astranika’s sole discretion.
General
- This website is operated by Astranika.
- By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms & Conditions.
- We reserve the right to update, change, or replace any part of these terms at any time without prior notice.
Eligibility
By using this website, you confirm that:
- You are at least 18 years of age, or
- You are accessing the site under the supervision of a parent or legal guardian.
Product Information
- All products sold by Astranika are artificial and/or oxidized jewellery.
- Product images are for representational purposes only. Minor variations in color, texture, or finish may occur due to lighting, screen resolution, or handcrafted detailing.
- Such variations do not qualify as defects.
Pricing & Payments
- All prices are listed in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- We accept prepaid payments (UPI, cards, wallets) and Cash on Delivery (COD) on eligible pin codes.
Astranika reserves the right to cancel orders in case of:
- Incorrect pricing
- Payment issues
- Suspected fraudulent activity
Cash on Delivery (COD)
- COD availability is subject to pin code serviceability.
- COD orders may require order verification via call or SMS.
- Failure to verify may result in order cancellation.
- Refusal of COD orders at delivery may lead to COD restrictions on future purchases.
Shipping & Delivery
- Shipping timelines and charges are detailed in our Shipping Policy.
- Delivery timelines are estimates and may vary due to courier or external factors.
- Astranika is not responsible for delays caused by incorrect address details provided by the customer.
Returns, Refunds & Replacements
- Returns and refunds are governed by our Returns & Refund Policy.
- Due to the nature of jewellery, returns are accepted only for damaged, defective, or incorrect items, subject to verification.
- Astranika reserves the right to approve or reject return requests.
Order Cancellation
- Orders can be cancelled before dispatch only.
- Once shipped, orders cannot be cancelled.
- Astranika reserves the right to cancel any order at its sole discretion.
Intellectual Property
- All content on this website — including logos, images, text, graphics, and designs — is the exclusive property of Astranika.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
User Responsibilities
You agree not to:
- Use the website for unlawful purposes
- Attempt to compromise website security
- Provide false or misleading information
Violation of these terms may result in suspension or termination of access.
Limitation of Liability
Astranika shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss arising from misuse of products
- Allergic reactions or improper handling of jewellery
Customers are advised to follow the provided jewellery care instructions.
Privacy
Your personal information is governed by our Privacy Policy.
We are committed to protecting your data and using it responsibly.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.